Time chart
The Time chart shows, for the time period you selected, the hours spent in these time categories for the selected department and all subdepartments in the hierarchy:
Production work
Other work
Non Work
Unknown time
Hover your mouse over a bar to see a detailed breakdown of the time.
The expected hours are entered by the associate. You can change the display to show hours instead of percentages by toggling these buttons in the top, right corner of the page:
When you have the percentage display toggled, the green line shows the expected production %, which provides a baseline productivity measure for each department and team. This percentage is arbitrarily assigned when Workforce Intelligence is implemented. For instance, you might set the production % for a team at 40% of the total expected hours.
When you have the hours display toggled, the green line show the expected production hours.
This percentage is also used to calculate the expected production hours:
Expected hours * Production % = Expected production hours
Note: For more information on how to drill up or down, see Moving through your hierarchy.
